Garbo Flatware Order Transaction Sharing

Guangzhou Garbo International Trading Co., Ltd. is a professional glass daily-use product export company integrating production, design, development and sales. The main products are daily-use glass products, white jade glass, ceramics, stainless steel cutlery, small kitchen utensils, etc. The company has 30 years of experience.

Established in 1998, our company has a professional office and factory in Jieyang, Guangdong, the "hometown of knives and forks", and has contracted many customers' stainless steel import orders

1. Receive an inquiry

The story I want to share today is a Russian customer that was dealt with this year.

We received the customer's inquiry on the official website of garboflatware on March 29th. The customer's inquiry is need the 24pcs dinner sets, The customer specified the style he likes. We make a lot of this style, and we supply many brands. A bestseller.

2. Quotation

On the morning of April 4th, according to the customer's request, we told the customer the size information of this style, the packing information, and the brand we made before. I am afraid that the customer will not reply if there are few details. I replied, I want to know the price of 3000sets and 5000sets. After confirming the style, material, polishing and packaging details of the knife and fork with the customer, we will quote the price of 20 flat containers to the customer based on the previous loading experience, so as to save worry and freight.

3. Arrange samples

After the customer received it, he told him that he wanted a sample, because the sample needs to be based on the customer's polishing and material requirements, so we charged the customer's sample fee and arranged the proofing at the first time. After receiving the sample fee from the customer, I immediately arranged for proofing. During the period, due to the time required for the Dragon Boat Festival holiday, the sample was ready and arranged to be sent to the customer. The next step is to wait for the customer to receive the sample and give feedback.

4. Closing orders

On May 08, the customer received the sample, was very satisfied, and confirmed the sample, the next step is to ask their purchasing department to confirm the quantity and place an order. Finally, after the customer confirmed all the details, I received the customer's PO on June 2, with a total quantity of 20GP, and then replied to the customer's PI, and finally received the customer's deposit slip on June 15, 6 It was entered into the account on May 15th, and then the production was arranged immediately. Now this batch of goods is still in production. This customer is a knife and fork retail brand, and there will be continuous return orders in the future.

5.The conclusion of this customer's transaction 

Follow up with customers and advance the progress of the project in a timely manner;Tell customers as much as possible about our products and factories, and control the quality of samples and bulk products; Treat every customer seriously, and every inquiry needs to be answered in a timely and serious manner.

Garboflatware is a very high-quality platform for Garboflatware to display products. There are many high-quality product introductions and perfect company profiles on it. If you meet a customer with great intentions, you must seize the opportunity and answer the customer's questions in a professional, timely and patient manner. Believe in hard work There will be rewards.

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