Delivering Tailored Stainless Steel Cutlery Solutions Through OEM and ODM Expertise

As a well-experienced manufacturer of stainless steel cutlery, we have cooperated with many overseas B2B customers active in the tableware and food service sector. Today, we are sharing a successful case of tailored stainless steel cutlery solution. We have a customer who was seeking more than a standard stainless steel cutlery supplier, but a partner who is capable of supporting OEM and ODM solutions. They were looking for a supplier who could ensure consistent quality, and adapt products to different market requirements under their own brand.

Product Requirements and Quality Expectations

The customer clarified their expectations at the beginning. They required a set of 24 pieces cutlery including knives, forks, spoons and tea spoons. They wanted a timeless design of cutlery which is suitable for their market and large-scale distribution. They needed a balance between product appearance and product safety, user comfort, and compliance with international food-contact standards. The products were designed for their own company brand, they required their supplier to ensure reliability and long-term supply capability. After comparing between multiple suppliers, they started a trial order with us.

OEM & ODM Development Supported by Our Design & Production Team

After several detailed communications and brain-storming meetings, our team gained a thorough understanding of the customer's target market and brand positioning. With our self-own manufacturing facility, we are able to provide both OEM customization and ODM design support for our clients. Our design team optimized the cutlery shape and surface finish to achieve a refined yet practical look. Our production team ensured that material selection and processing met both quality expectations and cost targets suitable for target market's wholesale distribution.

Packaging Solutions, On-Time Delivery, and Long-Term Cooperation

We provide custom packaging for our customers. The client wanted packaging that matches their brand, and also keeps products safe and easy to ship. With our years of manufacturing experience, we have designed and produced many packaging structure. We suggested the client with a stable and useful safety packing. It holds each product firmly, protects sharp parts, and makes the products look neat and professional. We proactively provided images of our previous packaging and filmed videos of the actual products. We explained the benefits of this packaging to the client. Since we have our own factory, we quickly produced the appropriate packaging based on the client's product and provided it to them. The client ultimately confirmed the packaging based on our suggestions.

Before mass production, we made samples many times to meet the client's needs and expectation. We strictly managed the production schedule and quality checks. So we finished the bulk order on time, and delivered the goods exactly as agreed. The client was very satisfied with the final result. According to our client feedback the quality of products were stable, delivery was on time, and our cooperation went smoothly.

After the first order went well, the client kept placing repeat orders. They also added more cutlery sets to their order list. We have built a long-term cooperation with them. This shows we can support global brands with reliable OEM and ODM stainless steel cutlery services. We have rich manufacturing experience, and we are always committed to creating long-term value for our customers.